Frequently Asked Questions


What is an intensive oupatient program (IOP)?

IOP is an escalated level of treatment for when one-on-one visits with a counselor or psychiatrist don’t quite cut it for you. Usually, a provider will determine if this level of care is required and evaluate you for a referral. This is what’s called “acute treatment”, usually lasting a period of several weeks…a couple months at the most. IOP is a type of treatment you’re admitted into. There’s an admit date and discharge date.

How does the IOP Process Work?

Once you’ve determined that this type of treatment would be right for you, we start by having you establish goals that you want to meet. We take those “stated goals” to the treatment team. This team is comprised of a therapist, psychiatrist, care coordinator, and any other relevant staff. The team takes your goals and develops a specific treatment plan with organized steps and interventions. Your progress is monitored by the team on a bi-weekly basis.

Most of your treatment will take place in a group setting. This includes 3 sessions per week; each 3 hours in length. You’ll also meet one-one-one with a psychiatrist for bi-weekly or monthly evaluation and possibly the therapist, as needed. These sessions will continue until discharge.

What areas are addressed in an IOP?

If you are struggling with:

  • Depression
  • Anxiety
  • Past Trauma
  • PTSD (Post-Traumatic Stress Disorder)
  • Traumatic grief and loss
  • Mood Disorder
  • Personality Disorder
  • Substance Use Disorder

Then you may want to consider this treatment option.

What is the difference between a Therapist vs Psychologist?

A therapist typically is a Masters Level clinician in Counseling, Social Work or Marriage and Family Therapy. A Psychologist is a PhD or PsyD level clinician. All of these clinicians can provide therapy. Psychologists can also provide psychological testing in a clinical setting. Greenleaf has cooperating agreements with psychologists for testing needs.

What if I need a Psychiatrist?

Greenleaf’s medical director and nurse practitioners are available to serve our clients medication needs

Who will be helping me?

Each client at Greenleaf will have an assigned counselor who will work individually with you to create your treatment plan that meets your individual needs. Our team approach at Greenleaf means that other therapists and care providers such as community engagement specialists, parent coaches, and administrative staff may be involved in communication and delivery of services.

Who are your clinicians?

Each of our therapists have a Masters Degree in a social science field. They are all independently licensed or are in the process of being supervised on site for independent licensure. Greenleaf is proud to have a family of staff that not only share the Greenleaf vision of inclusive care for all, but also have lived experiences and expertise. Our clinicians are able to serve clients in Missouri and Illinois.

Is Tele-health or in-person right for me?

Group therapy is best conducted in person. However, virtual groups may be considered.
For individual therapy and medication management telehealth is available and based on client choice and provider availability.

How will I communicate with my therapist?

Greenleaf has a client portal for completion of paperwork and communication. You can also reach your clinician via calling Greenleaf and email.

What does the service cost?

Greenleaf is contracted with several managed care companies. Please consult with your therapist to confirm coverage and see our list of contracted companies later in the FAQ.

Greenleaf also offers fee for service payment for clients. Standard rates for individual, group and family outpatient services are as follows:

Individual services: $40-150 depending on type and duration of service
Family therapy: $100
Group therapy: $40-60 per session depending on type and duration of service, including multi family group therapy.
Intensive Outpatient: $180 per session

Clients will be provided an estimated cost of coverage in compliance with Federal regulations at the onset of services.

What insurance do you accept?

For Outpatient services including medication management we can bill for the following:
Anthem Blue Cross
United Healthcare
Humana *
* indicates currently pending in network
*At this time we are, not able to accept Medicaid plans but we are working on it!

For IOP we are only billing as out of network at this time as we are pending network status for all major insurers


For out of network, we can provide a superbill for reimbursement and/or submit towards your out of network benefits. You are responsible for any deductible or copays associated with your coverage.

I’m on Medicaid or Medicare?

Greenleaf has Medicare providers. At this time we are not Medicaid providers but we are working on it!

How is my privacy protected?

Greenleaf follows strict HIPPA guidelines. Our Electronic Health Record ensures privacy as well as collaborative access across Greenleaf providers. Your information will not be discussed with anyone outside of the treatment team without your expressed written consent.

How can I be sure that this is an effective form of therapy?

All therapeutic experiences are individual and dependent on what you put into it. Your therapist will discuss with you the best treatment options based on your needs. Our groups employ a trauma informed approach with the use of CBT as well as other empirically validated techniques such as aspects of DBT, play therapy, family systems and somatic awareness.
Your therapist will work with you to create a treatment plan that will have measurable goals and will regularly review this plan with you to ensure your needs are being met.

I’m a licensed therapist. How can I provide services at Greenleaf?

Please contact

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(314) 736 - 1032

10199 Woodfield Lane

Saint Louis Missouri 63132